Terms of Service

Effective Date: March 22, 2026

These Terms of Service (“Terms”) govern your use of neato.com (the “Site”), operated by The Neato Company LLC (“Neato,” “we,” “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Use of the Site

The Site is provided for informational and business-inquiry purposes only. You agree to use the Site in compliance with all applicable laws. You may not use the Site to transmit unlawful, harmful, or objectionable content, or to interfere with the Site’s operation.

2. Intellectual Property

All content on the Site—including text, graphics, logos, images, and software—is the property of Neato or its licensors and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.

3. User Submissions

Any information you submit through the Site (e.g., via contact forms) is governed by our Privacy Policy. You represent that any information you provide is accurate and that you have the right to share it.

4. Third-Party Links

The Site may contain links to third-party websites. We do not control or endorse those sites and are not responsible for their content or practices.

5. Disclaimer of Warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEATO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SITE, REGARDLESS OF THE THEORY OF LIABILITY.