Privacy Policy

Effective Date: March 22, 2026

The Neato Company LLC (“Neato,” “we,” “our”) operates neato.com (the “Site”). This Privacy Policy describes how we collect, use, and share information when you visit or interact with the Site.

1. Information We Collect

We may collect the following categories of personally identifiable information (“PII”) when you voluntarily submit it through forms on our Site: name, email address, company name, phone number, and details about your brand’s Amazon sales and seller account status. We also automatically collect certain technical information through cookies and similar technologies, including IP address, browser type, operating system, referring URL, pages viewed, and time spent on the Site.

2. How We Use Your Information

We use the information we collect to respond to your inquiries and evaluate potential business
relationships; operate, maintain, and improve the Site; send marketing communications (with
your consent, where required); and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with service providers
who assist us in operating the Site and conducting our business (e.g., email platforms, CRM,
analytics providers), and as required by law, court order, or governmental authority.

4. Cookies and Tracking

The Site uses cookies and similar technologies for analytics and site functionality. You may disable cookies through your browser settings, though some features of the Site may not
function properly if you do.
Third-party analytics providers may collect information about your online activity across different
websites when you use the Site.

5. Your Rights

Nevada Residents: Under NRS 603A, you may direct us not to sell your personal information
(which we do not do). To submit a request, email privacy@neato.com.

California Residents: Under the California Consumer Privacy Act (CCPA), you may have the
right to know what personal information we collect and how it is used, request deletion of your
personal information, and opt out of any sale of personal information. We do not sell personal
information. To exercise your rights, email privacy@neato.com.

We will respond to verified requests within 60 days.